Frequently Asked Questions

TMMT Rentals makes getting on the road simple. Your weekly payment covers the vehicle, insurance, and maintenance, so you don’t have to worry about unexpected costs.

Whether you're new to rideshare or already experienced, our team offers support and insights to help you maximize your earnings and stay on the road with confidence.

Signing up with TMMT Rentals is quick and hassle-free! Simply head over to our verification page and fill out the application form. Once submitted, a team member will review your application and get in touch to discuss the next steps.

What documents do I need to provide? During the application process, you’ll need to provide the following:

A valid Driver’s License.

Proof of Rideshare Platform activity, such as:

Uber: Driver Profile or account screenshot.

Lyft: Driver Dashboard or history screenshot

Submit these documents promptly to avoid delays in the application process!

We are open Monday to Friday, 9 AM to 9 PM, and Saturday and Sunday, 9 AM to 5 PM.

For any inquiries, feel free to contact us at [email protected]

Our business address is 6118 Franconia Rd, Franconia, VA 22310

If you're approved to drive by Uber or Lyft and have submitted your application with the required documents, you can typically get your car within 48 hours, depending on availability.

All vehicles are Uber / Lyft approved and state inspected. All vehicles will have the necessary documents needed to go online within your perspective platforms.

No, you don’t have to be 25 or older to rent with us. However, you must be at least 21 years old and have a valid driver’s license. Additional requirements may apply depending on your rideshare platform or insurance provider.

For specific details, feel free to reach out to us at [email protected]

Ride with ALM provides an independent rental solution that gives drivers more flexibility than Lyft’s Express Drive program.

Platform Flexibility:
With Ride with ALM, you can drive for Uber, Lyft, DoorDash, Instacart, and other gig platforms. Express Drive generally requires you to drive primarily for Lyft to meet weekly ride requirements.

Rental Terms:
We offer flexible daily and weekly payment options designed around your schedule. Express Drive often requires meeting minimum ride quotas to avoid extra fees.

Insurance Options:
Ride with ALM lets you use your own insurance or purchase coverage through us. Express Drive insurance is included, but the vehicle usage is more restricted.

Customer Support:
Our drivers receive dedicated, responsive support, including weekend availability. Express Drive support tends to be standardized and less personalized.

If you want more control, freedom, and earning ability across multiple platforms, TMMT Rentals is the stronger choice.
For more details, feel free to reach out: [email protected]

Absolutely! You can drive for any ridesharing service available. More services, more sources of income! There is no conflict of interest. Lyft and Uber vehicle solution program require you to drive for the platform you are renting from, therefore limiting your income.

At TMMT Rentals, we proudly offer a comprehensive full-coverage maintenance and repair plan, ensuring peace of mind for our drivers. This includes coverage for major vehicle components such as tires, brake pads, and rotors, alongside regular maintenance like oil changes.

Unlike services like Lyft’s Express Drive, which typically only covers basic maintenance (e.g., oil changes and tire rotations), we go the extra mile to cover all critical parts and repairs to keep your vehicle in top condition.

Drive worry-free with TMMT Rentals, knowing that your maintenance needs are fully taken care of. For any questions, reach out to us at [email protected]

Repairs at other shops are not permitted unless it's an urgent situation, such as a flat tire or battery replacement. To ensure eligibility for reimbursement, you must obtain prior approval before initiating the repair.

At TMMT Rentals, we prioritize the upkeep of our vehicles by utilizing top-quality parts and following strict ASE/OEM-certified repair protocols. Since we cannot verify the quality standards of other repair facilities, we require all routine maintenance and repairs to be carried out through our approved channels.

In emergencies, please reach out to us at +1 (888) 249-8662 for further instructions or repair authorization.

No, there are no mileage limitations on our vehicles! We understand that more miles mean more opportunities to earn. At TMMT Rentals, we encourage drivers to maximize their income without worrying about mileage caps. Drive as much as you need to succeed!

As the driver, you are fully responsible for all toll charges, parking fees, traffic violations, and citations incurred while using the vehicle. In the event of an infraction, we will receive notification and promptly inform you. Failure to address parking or violation fines may result in the termination of your lease agreement.

Stay calm and prioritize safety.

First, call 911 to report the accident. Then, contact us immediately so we can assist you through the process. Our claims department will handle everything, including facilitating your insurance claim, arranging for a rental vehicle, and managing the collision repair.

Please avoid making statements or admitting fault to any insurance companies—leave all communication to us, as we are here to protect your interests.

To ensure a smooth process, document the accident thoroughly. Take clear photos of:

- License plates

- Insurance cards

- Driver’s licenses of involved parties

- The accident scene, including vehicle damage and surrounding intersections

These details are essential for correctly assessing fault and minimizing expenses.

Steps to End Your Lease

1. Contact Our Team

Notify our team to arrange a vehicle drop-off time.

Provide at least 48 hours' notice before returning the vehicle.

Ensure all outstanding balances are cleared.

2. Prepare for Vehicle Return

Do not leave the keys inside the vehicle.

Keys must either:

Be handed to a fleet team member if an appointment is scheduled.

3. Document the Vehicle

Take clear photos of:

The location where you park the car on the street.

The front, back, and sides of the vehicle.

Send the photos to the business line (571-777-0511).

NOTE: Please remove all personal belongings from the vehicle.

Our team will assist you throughout the process to ensure a smooth and hassle-free return.

There is no cancellation fee when ending your lease. However, if you book a vehicle more than a week in advance, a deposit is required. This deposit will be refunded if you proceed with the rental but will be retained if you choose not to follow through. For bookings within three days or less, no deposit or cancellation fee applies.

Yes. We do allow drivers to purchase the vehicle they are currently renting, depending on the car's availability and condition. If you’re interested, simply notify us and we’ll provide:

- The current purchase price

- Available financing options

- Required documentation

This allows you to transition from renting to owning whenever you’re ready.

No, vehicle sharing is strictly prohibited unless an additional driver agreement has been signed. As part of our lease terms, only the authorized driver(s) is permitted to operate the vehicle. This ensures accountability and compliance with our policies for the safety and security of all parties involved.